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01 — AI agents in operations

Why Companies Are Switching Their AI Agents Off — And What Franchising Already Knows

Gartner expects more than 40% of agentic AI projects to be cancelled by the end of 2027 — on cost, unclear value and weak risk controls. The model is rarely the real problem; the missing piece is a shared way to measure what “good” looks like. Franchising has long turned one good store into a standard that can be checked, audited and rolled back across a whole network. This talk brings that discipline to AI agents.

Built for

Franchise associations, franchisors, multi-unit operators and event organisers whose members are piloting AI agents.

Walks away with
  • Why agent projects stall: no agreed test of “good”, so nobody can prove the value or catch the drift.
  • The network advantage: how a franchise system or association can share the cost of evaluating agents instead of every member paying alone.
  • A starter kit to take home: a simple evaluation checklist and a rollback clause to agree before any agent goes live.
Formats
  • Keynote 45–60′
  • Association briefing 30′
  • Workshop 3h
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